Quality Assurance and Practice Development

As the Assistant Director - Quality Assurance & Practice Development I lead activity across Children's Services to understand the qualitiative and quantitative performance of our services, and develop actions to improve service practice in response to those findings.

We support the day-to-day work of the whole division by providing the infrastructure that allows us to understand how effectively we are discharging our duties and how we can learn from what we do well and where we need to do better, to continually improve services and outcomes for children and families. Our Quality Assurance service includes the Independent Review Officer & Child Protection Coordinator Teams, who independently chair multi-agency reviews for children in need of protection and those in our care, to ensure that those responsible for planning and delivering intervention and support for children are delivering effectively. 

More widely we hold responsibility for our Audit and Practice Review framework, our learning and development activity, Children Rights teams, and our management performance and data functions.

Tendai Murowe, Assistant Director – Quality Assurance & Practice Development

My team are responsible for:

• Local Authority Designated Officer (LADO) and School Safeguarding
• Child Protection Case Conferences
• Indepenent Reviewing Officers
• Performance and Systems
• Audit and Practice Development
• Safeguarding Partnerships
• Leadership Development