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Booking and Paying for Professional Development and Training

Booking and Paying for a Professional Development and Training   - Terms and Conditions

Our aims are to;

  • Provide high quality professional development opportunities to those involved in the education and well-being of children and young people in Southwark.
  • Extend and advance the learning of pupils through the professional development of those who work with them.
  • Support the leadership and management of schools and educational settings.
  • Provide performance management reviewers and ‘reviewees’ with a directory of development opportunities reflecting local and national needs.

How do I apply for a course?

Information about courses  and booking and paying  for them is on the website

To be able to apply for a course colleagues will need to be registered on the website. (Registration is straightforward via the website itself. Please allow 3 working days for your registration to be processed)

Courses must be verified and paid for via the online e-payment system before final confirmation of a place on the course/ programme is confirmed.

Payment and school verification of the booking must be received  prior to the start of course or programme.  

If you need help with booking please contact our team at

Guides to using the e-booking system can accessed via the website

Booking conditions and special needs

We ask for your help in meeting booking deadlines as we have had to cancel events in the past which could have gone ahead due to delegates either booking / paying late or arriving without booking. Meeting these deadlines also helps to keep our costs to you as low as they can possibly be and increases the likelihood of delegates securing a place. Minimum numbers apply. Whilst we try very hard not to cancel courses we are not able to run a course where insufficient numbers are booked. Please make sure that you book and pay for your course or programme as soon as possible.

 Where delegates attend a course without booking, they will be accepted if there are places available.

Whilst the vast majority of our courses run successfully there are a few occasions when problems occur and courses may have to be cancelled or postponed. We make every effort to contact you but ask you to help us by providing a correct  and current mobile number and email address. Where insufficient numbers are reached and we need to cancel a course, we will inform you via the contact details.

 Genuine causes for cancellation will always be understood, however we will incur costs on your behalf and therefore we will have no alternative but to levy a charge. Cancellation charges are as follows:

  • Cancellations received  within 11 working days or more- no charge

Failure to turn up without notification – a  full charge  will be made, including for courses offered ‘free’ of charge. (Although ‘free’ to schools the cost of running courses is supported financially  by the Council and other public bodies.) We will however,  always try to accommodate genuine emergencies. Please try to inform us at the earliest opportunity before the training starts of any cancellations. Please do this by e-mailing or telephoning the Business Team or contacting us at

Where the Council cancels a course, payments made by staff or schools will be refunded on the card to which the payment was made. There are no exceptions to this, unless a card has been stopped. Staff should be aware that the majority of repayments are managed in batches to keep administration costs and therefore costs to schools down. In some circumstances, there could therefore be up to a month’s delay before repayments are made.

If you have any special dietary requirements or may require any assistance to help you benefit fully from your training opportunity, please state this when you book on line and we will be happy to accommodate your needs.


Quality Assurance

All of our training opportunities are evaluated and we are keen to ensure that high standards are maintained. We are currently using poll to provide an  ‘immediate  on-line’  rating process, free flow comments and suggestions are encourage to be sent directly to the couse administrator.   Your input is valuable to us and we are grateful for your contribution. Sometimes we will ask for contact details on this form as we may contact delegates a few months after the training in order to evaluate the impact of our training upon practice in school. This is not a judgement of you but does help us to assess the relevance and usefulness of our provision. We would also suggest that you keep a record of the impact of this course on your work. This can be very useful during performance management/ appraisal  processes and to contribute to your professional portfolio.

Photographs and recording

For training and marketing purposes we may record training sessions. If you do not wish to be photographed or filmed please make your trainer aware or turn your camera off.


The majority of training, adviser and consultancy charges follow the following standard charging framework. There are however exceptions, for example, for more specialised training and support sessions so please check the charges when booking.  Please note that a number of courses and sessions are offered without charge to either maintained schools or to maintained schools and academies. Our provision is operated on a ‘not for profit’ basis.

Standard Training and Consultancy  Charges




Schools external  to Southwark

Standard Training (face to face)

Whole day

Half day


Online training
















Business Support Team

We are pleased to announce some great new features for the CPD booking to improve your user experience. The business support team are on hand to answer any questions you may have about the website. For schools who have invested in the School Improvment Offer any queries relating to CPD or the website can be directed to the team.

Business Support Team

Vilma Edwards

Cherie Theodore

Zubair Patel

For schools who have chosen not to invest in the offer at this time contact can be made via the inbox.

We are also able to offer  visits to schools who have invested in the service from a Business Support Officer to work alongside Website Strategic Leads, to help resolve individual issues and ensure accounts are set up to facilitate ease of access.

Additional features - CREDITS

Website Strategic Leads within schools are now able to book individual staff members onto courses via their personalised dashboards. Please see the screen shot entitled 'Booking  staff members'. All of your members of staff will need to be registered on the website in order to view staff under your organisation.  

We also extended the payment window for verifying and paying for courses. CPD can now be booked in advance and payment can be made no later than 12 hours prior to the course taking place.

CPD Website booking image
Booking staff members

Credits can be used to pay for courses on the website. Schools who have invested in the service have received an allocation of credits equivalent to the value of £330 (please note credits can only be exchanged for courses on the schools website) to use on a range of high quality CPD.

Schools strategic leads can log in and click on the  credit symbol  to view the SLA and the number of credits remaining.

To pay for courses using credits strategic leads will need to click on the tab >courses, resources SLAs>courses pending payment> and then click on the button Pay with credits. Please see the screen shot entitled 'Pay with credits'.

CPD website image 2
Pay with credits







One credit is equivalent to £5.00 and sessions are costed as outlined in the table below.



Equivalent in credits

Twilight session and online training


11 credits

Half day session


18 credits

Full day session


33 credits

1 credit = £5.00



Please note: check the price of training resources on the website.